Uptime Allies partners with FullFibre to bring better broadband to businesses and homeowners

Uptime Allies is partnering with FullFibre to provide both business and residential customers with faster broadband and better support.

Part of The Cent.re Group, Uptime Allies is on a mission to simplify broadband, offering customers the best available broadband directly to their homes and premises, with fast and responsive customer service to minimise downtime for customers.

Uptime Allies bring their Northern no-nonsense approach to broadband, giving customers access to a self-service platform with the benefits of real-time customer support.

This new partnership with FullFibre is the first of several relationships Uptime Allies is building with AltNets (Alternative Networks) in the UK. FullFibre provides high-speed broadband to over 130 towns and cities across the country.

FullFibre is a wholesale broadband provider working to promote healthy competition for its ISPs. Uptime Allies shares this mission, priding itself on giving customers choice alongside transparent pricing and quick customer service.

Karl Mitchell, co-founder and operations director of Uptime Allies said: “For many years, the broadband industry has been dominated by big players, but now AltNets like FullFibre are working on the ground to deliver a competitive and affordable service to business and residential customers alike.”

Paul May, Head of Channel Management at FullFibre said: “Partnering with Uptime Allies strengthens our FullFibre wholesale operation whilst ensuring even greater reliability and value for Uptime Allies customers.“

Uptime Allies, which also offers telecoms and leased lines via a self-service platform, is consistent in its human approach to the digital world.

Karl added: “Too often, broadband customers are forced to navigate red tape to simply get back online or improve their speeds. We’re a self-service solution, but our UK-based customer service is human and we’ll do all it takes to get you back online– hence the name Uptime Allies!”

Uptime Allies’ years of experience and knowledge come together to create a service that’s not just fast and friendly, but also smart. They leave nothing to chance, operating their own robust, enterprise-grade network infrastructure designed to deliver exceptional performance, reliability, and security for customers.

Uptime Allies provides customers with a static IP address, avoiding the less desirable CGNAT approach that shares a single IP address between multiple customers.

From flexible pricing to 24/7 monitoring, Uptime Allies strives to deliver a transparent, reliable and speedy service, and this latest partnership with FullFibre will allow that to continue as customers benefit from a better choice.